Some Frequently asked Questions About Our Services

Do you provide on going service and maintenance?

Our refrigeration department will provide cover during the warranty period and beyond

Do you provide emergency breakdown cover?

Our engineers are on standby 7 days a week

How long is the warranty period?

12 months on all parts and labour

What is covered under the warranty?

Refrigeration problems, (although we wouldn’t expect any) Any issues with the construction of the room including the floor

Are the cold room panels fire rated?

All our panels are fire rated and LPCB Approved

Are rooms designed with BRC approval in mind?

Our rooms are all designed and built to BRC requirement as standard

What is the life expectancy of the materials and equipment?

Because we only use the best materials and equipment available, expect at least 25 years

What industries do you have experience in?

Food Manufacturers
Meat Production and Wholesale
Fruit & Veg Wholesale
Fish Wholesale
Frozen and Chilled Foods
Food Production
Brewery and Drinks
Pharmaceutical
Poultry

Can you advise on our specific design requirements?

Our design team can assist you with all aspects of the project

Do you provide a Turnkey service?

From the initial concept to handover

Do you provide a national service?

Yes

Are your cold rooms energy efficient?

The latest energy efficient materials and equipment are built into every design.

Do you provide no obligation quotations?

Site checks, initial design ideas and quotations are all free of charge

How long will it take to get a quotation?

Usually within 2-3 days of the site survey

Are your prices competitive?

Always

What is the usual lead-time for equipment and materials?

Usually 10-14 days from order

How long will the installation take?

This will vary depending on the size of the project, your Project Coordinator will advise on this

Can you provide a “Fast Track” service?

We have the experience and resources to minimise installation times

Do you manage the whole project from start to finish?

A project Coordinator will be allocated as your main point of contact and will manage the project throughout

Will the room do what I want it to?

We absolutely guarantee all our work and specifications

How do we get in touch to discuss my requirements?

You can call us on 0844 332 1699,  email us at info@coldspacedesign.co.uk or click here for our contact form.

Coldspace Design | Design and Installation of Cold Rooms