Some Frequently asked Questions About Our Services
Do you provide on going service and maintenance?
Our refrigeration department will provide cover during the warranty period and beyond
Do you provide emergency breakdown cover?
Our engineers are on standby 7 days a week
How long is the warranty period?
12 months on all parts and labour
What is covered under the warranty?
Refrigeration problems, (although we wouldn’t expect any) Any issues with the construction of the room including the floor
Are the cold room panels fire rated?
All our panels are fire rated and LPCB Approved
Are rooms designed with BRC approval in mind?
Our rooms are all designed and built to BRC requirement as standard
What is the life expectancy of the materials and equipment?
Because we only use the best materials and equipment available, expect at least 25 years
What industries do you have experience in?
Meat Production and Wholesale
Fruit & Veg Wholesale
Frozen and Chilled Foods
Brewery and Drinks
Can you advise on our specific design requirements?
Our design team can assist you with all aspects of the project
Do you provide a Turnkey service?
From the initial concept to handover
Do you provide a national service?
Are your cold rooms energy efficient?
The latest energy efficient materials and equipment are built into every design.
Do you provide no obligation quotations?
Site checks, initial design ideas and quotations are all free of charge
How long will it take to get a quotation?
Usually within 2-3 days of the site survey
Are your prices competitive?
What is the usual lead-time for equipment and materials?
Usually 10-14 days from order
How long will the installation take?
This will vary depending on the size of the project, your Project Coordinator will advise on this
Can you provide a “Fast Track” service?
We have the experience and resources to minimise installation times
Do you manage the whole project from start to finish?
A project Coordinator will be allocated as your main point of contact and will manage the project throughout
Will the room do what I want it to?
We absolutely guarantee all our work and specifications